Terms of service

The present document sets out the terms of use of the materials and services of the Internet Site "Retouchee" (hereinafter referred to as the Website), located at the following web address: https://retouchee.com/, for the Website User.

1. Definition of terms

1.1. Terms used in this User Agreement and the relations arising from or related to it:

1.1.1. "User" - an individual who has visited the Website and/or used the services of the Website in his/her own interest and in the interests of the legal entity represented by him/her.

1.1.2. "Administration website/Website " - an Internet site located at the following web address: https://retouchee.com/, as well as any other systems and networks related to the Website.

1.1.3. "Website Service (hereinafter referred to as the Service)" - a set of services provided to the User.

1.1.4. "User Agreement" - present agreement with all amendments and additions.

1.1.5. "Use of the Service" - the User performs any actions within the functionality of the Website, including viewing the materials posted on the Website, registering and (or) authorizing on the Website, posting or displaying any materials on the Website.

1.1.6. "Parties to the User Agreement" - the Website Administration and the User.

2. General terms

2.1. Access to the Website is free of charge.

2.2. The User Agreement is a public offer. By accessing the Website, the User is considered to have joined the User Agreement.

2.3. The User's use of the Service in any way and in any form creates a contract under the terms of the User Agreement in accordance with the terms of the offer and acceptance provided by the legislation of the Russian Federation.

2.4. By using the Service in any form, the User confirms:

2.4.1. Reading the terms of the User Agreement in full before using the Service.

2.4.2. Acceptance of all the terms of the User Agreement in full without any exceptions or restrictions.

2.5. If the User does not agree to the terms of the User Agreement, He must immediately stop any use of the Service.

3. Subject of the User Agreement

3.1. The subject of the User Agreement is the provision of access to the services to the Website User.

3.2. The User Agreement covers all existing and currently functioning services of the Website, as well as any subsequent modifications and additional services that appear in the future.

3.3. The Service contains content specially provided by the Website Administration, which is protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights in accordance with the legislation of the Russian Federation.

3.4. The use of the material and services of the Website is regulated by the norms of the current legislation of the Russian Federation.

4. Rights and obligations of the Parties

4.1. The Website Administration has the right to:

4.1.1. Change the terms of use of the Website, as well as change the content of the Website. The changes come into force from the moment of publication of the new version of the User Agreement on the Website.

4.1.2. Block or delete the user's account, as well as prohibit or restrict access to the Website Service using any account, and delete it without explanation, including the case of violation of the terms of the Privacy Policy or the terms of other documents by the User.

4.2. The Website User has the right to:

4.2.1. Get access to the use of the Website.

4.2.2. Use all the services provided on the Website in compliance with the requirements for registration and (or) authorization.

4.2.3. Ask any questions related to the services provided by the Website when filling out the contact feedback form or when contacting by e-mail.

4.2.4. Use the Website exclusively for the purposes and in the manner provided in the User Agreement and not prohibited by the legislation of the Russian Federation.

4.3. The Website User must:

4.3.1. Provide, at the request of the Website Administration, additional information that is directly related to the services provided by the Website.

4.3.2. Follow all property and non-property rights of the authors and other copyright holders when using the Website.

4.3.3. Not to take actions that may be considered as violating the normal operation of the Website.

4.3.4. Not to distribute any confidential and other information protected by the legislation of the Russian Federation about individuals or legal entities using the Website.

4.3.5. Do not use the Website to distribute advertising information.

4.3.6. Independently choose the method of storing account data.

4.3.7. Bear full responsibility for the safety of storing account data.

4.4. The User is prohibited from:

4.4.1. Use of any devices, programs, procedures, algorithms, automatic and other devices to access, purchase, copy or track the content of the Website.

4.4.2. Use of the Service or materials of third parties or other property rights belonging to third parties, without the consent of the owners and in other ways that violate the rights of third parties.

4.4.3. Disrupting the proper functioning of the Website in any way.

4.4.4. Bypassing the navigation structure of the Website in any way to obtain or attempt to obtain any information, documents or materials by any means that are not specifically provided by the Website Services.

4.4.5. Unauthorized access to the functions of the Website, any other systems or networks related to the Website, as well as to any services offered on the Website.

4.4.6. Performing a reverse search, track or attempt to track any information about any other User of the Website.

4.4.7. Use the Website and its content for any purposes prohibited by the legislation of the Russian Federation, as well as incite any illegal activity or other activity that violates the rights of the Website or other persons.

4.4.8. Transfer account information to third parties.

5. Use of the Website

5.1. The Website and all the information included in it belongs to and is managed by the Website Administration.

5.2. The content of the Website should not be copied, published, reproduced, transmitted or distributed in any way, as well as posted on the global Internet without the prior written consent of the Website Administration.

5.3. The content of the Website is protected by copyright, trademark law, as well as other rights related to intellectual property, and competition law.

5.4. The User is personally responsible for maintaining the confidentiality of the account information, as well as for all activities that are conducted on behalf of the Account User.

5.5. The User must immediately notify the Website Administration of the unauthorized use of his account or password and of any other violation of the security system.

5.6. The Website Administration has the right to modify the list of services provided on the Website and/or the prices applicable to them at any time without notifying the User.

5.7. The User's use of the Website is also regulated in the relevant part by the Privacy Policy, the order application, suggestions and comments.

5.8. Any of the documents listed in clause 5.8 of the User Agreement may be updated. The changes come into force from the moment they are published on the Website.

6. Payment procedure for services

6.1. Payment for services provided on the Website is made by using the established mechanism of tariffs.

6.2. The price of services is calculated personally based on the requested services and the tariff schedule. The current tariff schedule is located at the following web address: https://portal.retouchee.com/pricing.

6.3. The Tariff schedule may be revised by the Website Administration without the User's consent and notification.

6.4. If the User has any questions about the completed payment, the User should contact the customer support service.

6.5. The payment is non-refundable.

7. Privacy Policy

7.1. The User provides personal data by giving consent to its processing freely, at his own will and in his own interest.

7.2. The issues of personal data processing are considered in the part not regulated by the Agreement, the Privacy Policy is located at the following web address: https://retouchee.com/pp.

8. Responsibility

8.1. The Website Administration does not compensate for any losses related to the intentional or negligent violation of any provision of the User Agreement by the User, as well as due to unauthorized access to the communications of another User.

8.2. The Website Administration is not responsible for:

8.2.1. Actions of transfer systems, payment systems and delays associated with their operation.

8.2.2. Proper functioning of the Website, if the User does not have the necessary technical means to use it.

8.2.3. Delays or failures in the process of performing the operation that occurred due to force majeure, as well as cases of malfunctions in telecommunications, computer, electrical and other related systems.

8.3. In case of violation of the User Agreement and its amendments by one of the Parties, the liability of the other Party is limited to the amount of 1000 rubles.

8.4. The User downloads any materials from the Website or with its help at his/her own risk and is personally responsible for the possible consequences of using these materials, including the damage that this may cause to the User's electronic means or to third parties, for data loss and any other harm.

9. Dispute resolution

9.1. Before applying to the court with a claim for disputes arising between the User and the Website Administration, the User is obliged to submit a claim (a written proposal for a voluntary settlement of the dispute).

9.2. The recipient of the claim notifies the applicant in writing of the results of the review of the claim within 30 calendar days from the date of receipt of the claim.

9.3. In the absence of an agreement on the dispute, it is passed to the judicial authority for consideration.

9.4. Disputes between the User and the Website Administration are considered at the location of the organization.

10. Final provisions

10.1. The Website Administration has the right to make changes to the User Agreement without notifying the User.

10.2. The User Agreement, as amended, comes into force from the moment it is posted on the Website unless otherwise provided by the User Agreement.

10.3. The current User Agreement is posted on the page at the web address: https://retouchee.com/tos.