Privacy Policy

This Privacy Policy of the personal data (hereinafter referred to as the Privacy Policy) applies to all information that the Internet site "Retouchee" (hereinafter referred to as the Website), located at the web address:, can get about the User while he/she is using the Website, its programs and products.

1. Definition of terms

1.1. Terms used in the present Privacy Policy:

1.1.1. "Website Administration" - authorized employees who perform actions to manage the Website, process personal data, as well as determine the purposes of the processing of the personal data, the composition of personal data to be processed, actions (operations) performed with personal data.

1.1.2. "Personal data" - any information related directly or indirectly to a specific or identifiable personal data subject.

1.1.3. "Personal data processing" means any action (operation) or a set of actions (operations) performed with or without the use of automation tools with the personal data, including the collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of the personal data.

1.1.4. "Confidentiality of the personal data" - a mandatory requirement for a person who has access to certain information not to transfer such information to third parties without the consent of its owner, except in cases provided for by the Privacy Policy and the legislation of the Russian Federation.

1.1.5. "User" - an individual who has visited the Website and/or used the services of the Website in his/her own interest and in the interests of the legal entity represented by him/her.

1.2. Other terms used are subject to interpretation in accordance with the User Agreement located on the page at the web address:, and the current legislation of the Russian Federation.

2. General terms

2.1. This Privacy Policy is an addendum to the User Agreement regarding the procedure of processing personal data.

2.2. The use of the Website by the User means acceptance of the Privacy Policy and the terms of processing of the User's personal data.

2.3. In case of disagreement with the terms of the Privacy Policy, the User must stop using the Website.

2.4. The Website Administration does not verify the accuracy of the personal data provided by the User.

2.5. The User makes a decision about the provision of personal data and gives consent to its processing freely, at his own will and in his own interest.

3. Subject of the Privacy Policy

3.1. The Privacy Policy sets out the obligations of the Website Administration for non-disclosure and ensuring the confidentiality of personal data that the User provides when registering on the Website or when placing an order to receive services.

3.2. The personal data allowed for processing under the Privacy Policy is provided by the User by filling out contact forms and uploading the data to the website and includes the following information:

3.2.1. E-mail address (e-mail);

3.2.2. Last name, first name of the User;

3.2.3. Images to be processed.

3.3. The User's contact phone number is provided at his/her request.

3.4. The Privacy Policy also applies to data that is automatically collected when the User's browser is running:

3.4.1. IP address;

3.4.2. Data from cookies;

3.4.3. Time and date of the User's request;

3.4.4. Identification data of the browser and operating system used;

3.4.5. The website from which the access was made (if the access was made via a link);

3.4.6. The duration of the User's stay on the Website.

3.5. The Privacy Policy applies to any other information directly or indirectly related to the user's identity, available or known at any particular time by the Website Administration.

4. Purposes of personal data collection

4.1. The Website Administration uses the User's personal data for the following purposes:

4.1.1. Identification of the User registered on the Website to receive the services;

4.1.2. Provision of access to personalized Website resources to the User;

4.1.3. Establishment of the feedback between the Website Administration and the User for sending notifications and requests related to the use of the Website, the provision of services, as well as processing requests received from the User;

4.1.4. Confirmation of the accuracy and completeness of the personal data provided by the User;

4.1.5. Creation of an account to receive the services, if the User has given his / her consent;

4.1.6. Notification of the User about changes in the order status;

4.1.7. Provision of the effective customer and technical support to the User in case of problems related to the use of the Website;

4.1.8. Provision of the product updates, special offers, price information, newsletters and other information on behalf of the Website with User's consent;

4.1.9. Tracking the performance of the Site, improving the provision of services and related business goals.

5. Methods and terms of personal data processing

5.1. The processing of the User's personal data is carried out without a time limit, in any way not prohibited by the legislation of the Russian Federation, including the use of the personal data information systems using automation tools or without using such tools.

5.2. Images transmitted by the User are subject to storage by the Website Administration for the purposes provided for in the Privacy Policy, and cannot be transferred to third parties.

5.3. The images transmitted by the User are stored using the Google Cloud service.

5.4. When processing personal data, the accuracy of personal data, its sufficiency, and relevance to the purposes of personal data processing must be ensured.

5.5. The Website Administration takes the necessary measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

5.6. In case of loss or disclosure of personal data, the Website Administration informs the User about the loss or disclosure of personal data.

5.7. In case of inaccuracy of personal data, the User contacts the Website Administration using the means of technical support of Users. The Website Administration takes the necessary measures to delete or clarify incomplete or inaccurate data.

5.8. In case of confirmation of the fact of inaccuracy of the User's personal data, the personal data is subject to updating by the Website Administration, and its processing must be stopped.
5.9. The account and personal data are deleted by sending a request to the Website Administration at the e-mail address:

6. Additional terms and conditions

6.1. The Website Administration has the right to make changes to the Privacy Policy without the User's consent.

6.2. The Privacy Policy, together with the changes made to it, comes into force from the moment it is posted on the Website unless otherwise provided by the Privacy Policy.

6.3. The current Privacy Policy is available on the web page at: